Information for your reservation

Friendship is friendship, but accounts must be kept

Arrival and departure: The rooms will be at your disposal from 2 p.m. on the day of arrival. We request, that you vacate the rooms by 10 a.m. on the day of departure. Please inform us if you arrive after 7 p.m.
Reservation: in order to confirm your booking we request a deposit of 150 € by online Click to pay payment or by bank transfer to our bank account: Raiffeisenkasse Tauferer Ahrntal - IBAN: IT76K0828558271000308000361, SWIFT BIC: RZSBIT21040.
Cancellation policy: cancellations up to 60 days before arrival are free of charge. For cancellations occurring less than 60 days before arrival we reserve the right to charge up to 80% of the booked arrangement depending on the duration of stay. This also applies in case of late arrival or early departure.
Services: Unused services will not be refunded.
Dogs upon request and for a fee of 15€ per day (without dog food). Please note that dogs are not allowed in the allergy-tested rooms, in the dining room, in the wellness area or on the sun lawn. Please bring a dog blanket.
Room number: unfortunately we are unable to confirm a certain room number. We will however always try to meet your requests.
No-smoking hotel: smoking in closed rooms is prohibited by law in Italy. You can smoke outdoors of course!

Family Ebenkofler
Ahornach 44, 39032 Campo Tures, South Tyrol, Italy
T. +39 0474 - 67 80 46 info@moosmair.it